A 99.9% Server Uptime
The major benefit of constructing your own web hosting system is that you don’t have to worry about compatibility – you design a particular set of software tools in such a way so as to be compatible with a defined set of hardware elements. The result is something far more steady and dependable, as there are much less possible risks of failure. We have set up our cloud hosting platform using proven hardware elements coupled with a strongly tweaked version of SELinux so as to create a totally secure and safe environment for all your websites.
This is why, with each of our Linux web hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to deliver an enterprise–level hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not very pleased with our services, or if you find them inadequate, or if you decide that you must have a Linux VPS web hosting packages rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control over your domains even if you delete your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you’re probably aware of how exasperating this can be, even more so when your site is at stake. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they will get back to you in less than 1 hour. And the best part is that their average support ticket response time is well under 20 minutes!