Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Each ticket you post to the client assist staff will be attended to within up to 1 hour. All standard issues are going to be responded to instantly. However, if the service request you have posted requires help from a competent technician, we’ll forward the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Top–class Technical Assistance Service

  • We are working for you 24x7 to supply useful information and customer support as well as to help you with any trouble that you could possibly run into as you are handling your virtual server. We will aid you with all installed in advance apps, plus your OS, server administration panel (with regards to the VPS type) and the Control Panel made solely by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Control Panel that is offered free of charge with your virtual server, you will discover an informational Help zone, incorporating all you need to have knowledge of when working with your sites and applications. We have introduced a wide array of how to reports and video tutorials that illustrate the basic website administration tasks in an easy to read manner.

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