Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is trained to instantly care for all our Linux web hosting packages customers’ inquiries and support requests. Through our ticket system, you’ll be able to supply your issue and a support team fellow member will, no doubt go back to you within maximum an hour. In reality, practice indicates that the standard response time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of specialists will be on–line for you 24x7x365 to react to all your problems and to sort out any issue that you may have. You can post a tech support ticket from your Control Panel or send us an email at any time. Furthermore, on business days, you are able to phone us or work with the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while working within the Control Panel, you are able to always click on the Help button and locate your query in the list of posts that will pop up. We have also turned the vast majority of content articles into training videos. The list of movies will show up if you choose the Videos option available on the top right.