In case you have never had a hosting account or you’re changing companies and the new one uses an account management tool that you haven’t seen before, you may get perplexed about how to carry out a certain task in your account or on your personal computer. That is why, many hosting companies have compiled a knowledge base, which presents the most popular queries and challenges pertaining to the particular platform they use, instead of adding only some general info. This type of knowledge base will enable you to find the needed information quickly and effortlessly, so you won’t have to devote loads of time and efforts to issues that may require something as simple as pressing a button or checking off a tick box. Thus, not only can you get things done, but you can also become aware of a lot of new and beneficial details, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

All Linux web hosting packages that we are offering come with an in-depth knowledge base where you can find everything you need to know in regard to your web hosting account. Regardless of whether you’d like to create a brand new database, to redirect a domain name by means of an .htaccess configuration file or to create an e-mail account on your PC or mobile phone, you can just read our help articles and all the info that you need will be there. When you open a given section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that can be accessed through it. If you wish to check the full archive of articles and get acquainted with all the functions that Hepsia offers, or simply to read general information about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost to cover any problem that you may encounter, but if you don’t find the information that you’re seeking, you can always touch base with us, as our client support staff representatives are at your service 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer a comprehensive article library where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it based on the feedback that we’ve gathered from our customers throughout the years and, as a result, our articles address specific problems that you may encounter and present the most effective way to rectify them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your PC although you have the right outgoing mail server settings. The articles are available in each single section of the Control Panel and you can browse them whenever you wish. They can help you boost your knowledge not only about our platform, but also about the hosting field in general, as they contain thorough instructions and general info such as what cron jobs or file access permissions are.