Phone Support in Web Hosting
As we have live phone support 14 hours every day, you are able to contact us and consult with our customer support agents to learn more about any of the Linux web hosting packages that we supply and make sure that our servers meet the system requirements for your sites before you purchase anything. For your convenience, we now have phone numbers on three different continents so that you're able to call the one closer to you - in the USA, Great Britain or Australia. In case you are already an existing customer, you can phone us about general and billing issues, and even about some technical issues. In case the situation is strictly technical or it needs longer time to handle, you should use our ticketing system, which will allow both you and our technical support crew to track the details provided by each side.
Phone Support in Semi-dedicated Hosting
Any time you need more information about the Linux semi-dedicated packages that we supply, you'll be able to call one of the three support lines we have across the globe - in the U.S.A., the UK and Australia. By doing this, you'll be able to check ahead of time if our solutions are suitable for your websites. If you are already our client and you've got a semi-dedicated account, you are able to get in touch with us over the phone for 14 hours a day about any billing or basic queries. For strictly technical matters you're able to employ our ticketing system so as to contact our technical support since sometroubles just need longer time to be dealt with, still we will help you over the phone with many minor tech issues as well, saving you efforts and time.