Q: Why do I need to move my web site? What does web site migration consist of?
A: If your present hosting provider can no longer meet the necessities of your site, or when you experience continuous downtime, or if you have to wait for hours for the help desk staff to get back to you, it might be a clever idea to switch your web hosting provider, i.e. to move all the files for your websites together with your databases from your present provider to your new provider. At File Host Provider, we understand that this can often be difficult & time–consuming. That is why we will do all that for you at no cost!Our highly knowledgeable technical team representatives will migrate your web site content from your current provider to us. Our techs have got broad experience with website migration and can handle anything – from a regular WordPress blog or Joomla™ CMS–powered web site, to an extremely elaborate, custom–built application.
Q: Just how long will it take for my site to be migrated over to your platform?
A: We strive to accomplish all website migrations as fast as possible. However, we don’t have a fixed time frame for web site migrations. There are certain things that you have to take into account – the actual size of your web site and the workload of our website migration team, etc. We constantly try to accomplish each migration in under 48 hours. With smaller sites, our team typically manages to finish in under 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: We don’t need any sensitive details. We will require, though, the login information for your present hosting account as well as the name of the web site that you need to migrate.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Nope. Your web site will continue to be accessible online during the transfer. As soon as everything is done on our end, we’ll inform you so that you can preview it and check for problems. If everything’s OK, all you will need to do is modify your domain’s DNS records.
Q: Will my current web hosting provider need to do anything?
A: While we transfer your content, your hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your website from any web hosting provider or any Linux–driven web hosting platform on condition that we can receive access to the Control Panel and there’s FTP access available.The only sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.